At JWM Wares, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, services, and the Enbryx mobile application.

By using our services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, payment details, and any other information provided during account creation, purchase, or service use.
  • Device & Usage Data: Device identifiers, firmware version, energy usage patterns, load consumption history, and other operational data collected by our devices and the Enbryx app.
  • App & Website Data: Login credentials, preferences, IP address, browser type, cookies, and analytics data.
  • Location Information: If enabled, location data to provide location-based features or services.

 

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website, application, devices, and services.
  • Improve energy efficiency and optimize your energy consumption.
  • Deliver bill assurance, load flexibility, and other value-added features.
  • Communicate with you about updates, offers, or service notifications.
  • Process payments and manage your account.
  • Conduct analytics and research to improve our offerings.
  • Comply with legal obligations.

 

3. Cookies & Tracking Technologies

Our website and mobile application use cookies and similar technologies to enhance our users’ experience, analyze usage trends, and deliver relevant content. You may disable cookies in your browser or device settings, but certain features may not function properly.

 

4. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share data with:

  • Service Providers: Payment processors, cloud storage providers, analytics services, and technical support partners.
  • Business Partners: Authorized partners assisting in delivering our services.
  • Legal Authorities: If required by law, or to protect the rights, safety, or property of JWM Wares, our customers, or others.

 

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to ensure the security of your data, no transmission over the internet or storage system can be guaranteed to be 100% secure.

 

6. Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

 

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing.
  • Request details about how your data is being used.

To exercise these rights, please contact us at info@jwmwares.com with a clear subject line stating your concern.

 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

9. Changes to This Privacy Policy

JWM Wares reserves the right to update this Privacy Policy from time to time. Any changes made to this policy will be posted on this page with an updated “Effective Date”.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or about how JWM Wares handles your information, please contact us at info@jwmwares.com and we will be happy to assist you.